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Privacy Policy

Last updated: 13 July 2026

Sundial Creek Journal Pty Ltd ("we", "us", "our") operates the website at biosnew.world. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following categories of personal information:

  • Contact information: name, email address, phone number - provided when you submit our contact or order form.
  • Order information: delivery address, order reference - required to process and fulfil product orders.
  • Usage data: IP address, browser type, pages visited, time spent on pages - collected automatically via cookies and analytics tools.
  • Communications: content of messages you send us via our contact form or by email.

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders for Slim Coffee Booster, including communicating with you about delivery.
  • Respond to enquiries and provide customer support.
  • Improve our website content and user experience.
  • Comply with legal obligations.
  • Send relevant editorial content updates where you have provided consent.

3. Legal Basis for Processing

We process your personal data on the following bases: (a) performance of a contract - when processing your order; (b) legitimate interests - for website analytics and improving our services; (c) consent - for optional marketing communications; (d) legal obligation - where required by law.

4. Cookies and Analytics

We use cookies and similar technologies. Our site implements Google Consent Mode v2. By default, analytics and advertising storage are set to "denied" until you provide consent via our cookie banner. Upon acceptance, the following Google services may be activated:

  • Google Analytics (_ga, _gid cookies) - to understand website traffic and user behaviour.
  • Google Ads / Remarketing (_gcl_au cookie) - to measure advertising effectiveness and deliver relevant ads.
  • Google Maps - embedded on our contact page for location purposes; Google's privacy policy applies.

You can withdraw cookie consent at any time by clicking the "Reject Non-Essential" button in the cookie banner, or by adjusting your browser settings.

5. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Logistics and fulfilment partners - solely to deliver your order.
  • Google LLC - for analytics and advertising (subject to Google's privacy policy and standard contractual clauses for international transfers).
  • Legal authorities - where required by law.

6. International Transfers

Some service providers (including Google) may process data outside Australia. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place, including reliance on standard contractual clauses or equivalent mechanisms recognised under the Privacy Act 1988.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are retained for a minimum of 7 years to comply with Australian tax and consumer law obligations.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or out-of-date information.
  • Make a complaint about our handling of your personal information.
  • Request deletion of your personal information, subject to legal retention requirements.

To exercise any of these rights, contact us at hello@biosnew.world.

9. Complaints

If you believe we have not handled your personal information in accordance with the Privacy Act 1988, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

We encourage you to contact us first so we have the opportunity to address your concern directly.

10. Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption. However, no data transmission over the internet is entirely secure.

11. Contact

For privacy-related enquiries:
Sundial Creek Journal Pty Ltd
Level 5, 20 Bond Street, Sydney NSW 2000, Australia
Email: hello@biosnew.world
Phone: +61 2 8000 0000